DATACALL provides personalised telephone reception service based on the needs of your business:
- The telephone reception service is operated from 8am to 20H from Monday to Saturday
- A schedule can be tailored according to your request provided
- Datacall handles phone calls during Monday to Saturday or only when you want (at meals, opening and closing, unavailability of employees ..)
- The Assistants communicate each call to the employee after noting the name and purpose of the call
- In case of unavailability of the employee and during his predetermined absences (internal meetings, external appointment, leave ...) calls are treated according to the recommendations:
- Transfer the call to another employee
- Takes a message (contact details, subject, time of call ...) and transfer in real time by e-mail;
- Transfer of messages on the mobile phone of the employee (in case of emergency)